Private Branch Exchanges (PBX) are customer-owned communication systems used to connect customer telephones (and related equipment) to the central office lines (trunks), and to switch internal calls within the customer's telephone system. PBXs offer numerous software-controlled features such as Call Forwarding and Call Pickup. A PBX uses technology similar to that used by a central office switch (on a smaller scale).

Trunk lines connect your PBX equipment with Iowa Telecom’s central office. Callers can directly dial anyone in your company, without having to enter an extension or go through the receptionist. Your employees can also make direct outbound calls.

• Add functionality. Leverage your investment in PBX equipment.
• Increase productivity. Increase efficiency and save money by handling incoming and outgoing calls automatically.
• Ensure reliability. Enjoy 24/7 monitoring and support from Iowa Telecom.

Iowa Telecom is an authorized distributor for Nortel Networks and we proudly offer the Meridian 1 PBX system for organizations requiring 30 to 10,000 telephones. The Meridian 1 series is comprised of three models: 

• Option 11C (30 to 700 ports)
• Option 61C (300 to 2,000 ports, redundant processors)
• Option 81C (1,500 to 10,000 ports, redundant processors)

Circuitry and telephone sets easily migrate from the smallest model to the largest. Installation and maintenance services are available in all Iowa Telecom service areas.

A Meridian 1 from Iowa Telecom is a state-of-the-art, digital communications system. From manufacturing to health care, serious communications professionals choose the Meridian 1 because it is a superior product in terms of development and design, reliability, and performance. Whether your company wants to provide basic services or install a mission-critical call center, the Meridian 1 and Iowa Telecom are ready to meet your needs.

Iowa Telecom will custom design a system for your organization. The Meridian 1 offers extremely robust feature applications such as automated attendant, voice messaging, unified messaging, basic and advanced call center products, networking and remote units for multi-site businesses, call accounting for call costing, digital, ISDN and IP trunking and GUI-based system administration tools. Third party developers have also designed applications that work with the Meridian 1’s open architecture.

Iowa Telecom provides consultation and engineering services as well as installation and a number of maintenance plan options. We have factory certified technicians located across the state, and 24-hour alarm monitoring is available. Add that to our skills and experience as a Local Exchange Carrier and you’ll see that Iowa Telecom is the ideal choice for serving your advanced communications needs.

For more information about this service, please contact your Large Business Account Manager toll free at 1-800-949-7253.